MyFitnessPal says, they’ve identified the root cause and implemented a fix as well.Īs of Thursday, we believe we have identified the root cause and implemented a fix for it.īut until the backlog gets cleared, users may continue to encounter sync delay.
Fitbit connect to myfitnesspal update#
Rest assured, we are keeping an active tab on all related developments and will update the story as and when any new info comes to our sight. Here’s hoping the company catches hold of the root cause as well as does the needful to fix things up at the soonest. Something thing similar has been stated by FitbitSupport on Twitter. Some members who have unlinked are having trouble and receiving an error when attempting to reconnect Fitbit to their MyFitnessPal account. During this time, please do not relink your accounts, as this will further increase the backlog of sync requests. We currently have a large backlog of Fitbit sync requests that are trying to process. In the meantime, users are suggested not to unlink their accounts else they’ll encounter errors while reconnecting fitbit to their account. They have clearly stated they are still working to resolve the glitch, but haven’t yet figured out the root cause for this problem. Since then the service has fluctuated between starting to recover, and then starting to fail. Monday at around 11:45am we noticed an issue with our Fitbit service causing a backlog which would affect the data syncing between the two programs. Our apologies for any issues with your connected Fitbit account. While reports continue proliferating, what’s good is that MyFitnessPal has officially acknowledged the issue and explains the problem saying:
Here are some recent reports for you to take a quick glance: Some also report of not being able to login to their accounts. While some say they aren’t able to update despite an update being flashed, other say they are encountering syn issue after updating. A humongous number of complaints can be seen posted across micro-blogging site Twitter as well as the company’s official help forum. It’s a handy gadget that’s most commonly seen now a days.īut for past few days, fitbit users are encountering sync or pairing related issues. A fitbit helps you to stay fit and motivated by keeping a real-time track of your daily activity, exercise, food, weight and sleep. This story is being continuously updated….new updates are being added at the bottom….įitbits are immensely popular fitness or activity tracker wearables.
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